The Level 2 Certificate in Retail Knowledge is a vocational related qualification that focuses on the development of the requisite knowledge and understanding to prepare you for a career in the retail industry. In this qualification you will develop...

The Level 2 Award in Retail Knowledge is a vocational related qualification that focuses on the development of the requisite knowledge and understanding to prepare you for a career in the retail industry. In this qualification you will develop...

The Level 3 Certificate in Management and Leadership course is a qualification that will progress you within your current role or to align your knowledge and skills required to meet future personal or organisational goals and objectives. You will...

The Level 3 Diploma in Customer Service provides you with the knowledge and skills to respond to customers’ issues on a high level, analysing and implementing improvements to the way customer service is delivered in your organisation. You will develop...

The Level 2 Diploma in Business Administration is for learners who want to work in administrative support roles in public/ private sector organisations. The course can also benefit those who want to improve their administrative and supervisory skills, from...

The Level 2 Diplomas in Customer Service is to provide learners working in a customer service occupation the qualifications and opportunity to gain recognition of their skills in a wide range of customer service duties such as: • Dealing with...